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Table
of Contents
Chapter 1. Introduction: Why This Book?
Chapter 2. Why Sales?
Chapter 3. Personal Interviews
Chapter 4. How To Get Started
Chapter 5. Landing Your First Sales Job
Chapter 6. Prospecting
Chapter 7. Blowing Up Your Sales Career
Chapter 8. In Closing
Chapter 9. For Sales Managers Only
Chapter 10. Plan of Action and Resources
Let me tell you
why I wrote this book. If I can be so bold, this book
might be one of the most important books you will ever
read. I’ve spent the better part of my adult life
working with career development issues, i.e. recruiting,
training and the message that I have developed – the
approach I preach about sales careers - has never been
done before and it is extremely important to a couple
groups of people!
The first group is
obviously individuals who are having trouble finding a
GOOD job. There are plenty of work opportunities for
someone who has been laid off or downsized from a well
paying job, but whether these jobs offer the pay and
benefits people have previously enjoyed is a whole other
story. There are all kinds of stories out there about
someone who was making $80,000 a year who is now working
in customer service or doing yard work. This isn’t the
situation these people were dreaming about when they got
out of school.
My message is
important because jobs define who we are, how we feel
about ourselves and even how we act around family and
friends. One of the most surprising points I discovered
in my book research is not only the length of time that
it takes a lot of people to finally get another job (an
average of 6+ months) - but that a lot of people have
literally given up looking for work altogether. Some of
them started their own business – others are trying to
get by on their spouses salary and still others have had
to resort to moving back in with their parents.
While sales is not
for everybody – just like being an accountant or welder
isn’t for everyone – there is a certain percentage of
individuals that would respond to this message.
Presented in
the right way…we can get pass
peoples preconceived notions about sales and sales
careers and make them understand that this might be the
one field that can give them the pay, benefits
and self-respect that they used to enjoy.
The other group
that is impacted by this message is business owners and
sales managers who are savvy enough to understand what
is going on and want to take advantage of this
opportunity and tap into a talent pool that has never
before been available.
This pool of
candidates have been successful in other fields and have
developed a great work ethic, time management skills,
listening skills and the ability to ask questions that
can easily transfer to sales.
Sales Myths
One of the reasons
that the “perception” of sales careers isn’t always
great is due to a couple of myths that have perpetuated
over the years about salespeople. Let’s blow the lid off
these and expose the fraud:
You may have heard
someone referred to as a “born salesperson.” Even though
this term is often used to describe a very successful
salesperson, no one is a born salesperson. Selling is a
learned skill just like anything else, be it sports,
welding, surgery…whatever. An individual may possess
some of the attributes of a good salesperson (being a
great listener for instance) but it takes training and
practice to become successful.
Is there one
particular personality type that is better suited for a
sales career? Simply put…no! People want to purchase
from individuals they can trust. When you’re selling,
regardless of the product or service, you are selling
yourself first (Isn’t that what you do in a job
interview?).
Customers don’t care about the background or history of
the person who calls on them. They DO CARE that whoever
they are dealing with can demonstrate the ability to
take care of them. Quite often introverts do a better
job listening then extroverts and listening to what the
customer wants and/or needs is vital to sales success.
Professional
selling isn’t about persuasion.
Selling is about understanding the customer’s problems
and solving them. Selling involves the art of
communicating effectively with people. In the past,
salespeople were successful just by communicating to
customers the value of their product or service. You had
an amazing mousetrap; you communicated what’s so great
about your mousetrap and made the sale.
This doesn’t work
anymore for two reasons. First, products are no longer
unique. Your mousetrap has become one of seventeen
different ways to kill mice. The customer is no longer
interested in hearing about how your mousetrap is
different, all they want to know is can you give them
dead mice.
The other reason the
old way of selling doesn’t work anymore is the Internet.
If all you are doing is communicating to customers the
value of what you have - if all you are is a talking
brochure - you’re outdated. Customers who want to know
about products can pull information off the Internet
more quickly and more easily than having a salesperson
tell them.
Today’s successful
salespeople ask questions – they focus on the problem or
opportunity – NOT on their product or service. In this
advisory role there is no room for the fancy close, the
hard sell or other manipulative selling techniques.
Professional salespeople get positioned as business
equals with their clients.
I’m sure that
being a “salesperson” never occurred to you before, but
guess what? It never occurred to any of the thousands of
other people who currently earn a great living selling
either. I guarantee you that when they were in high
school talking to their friends about what they were
going to do once they graduated…“being a salesperson”
never came up.
If you are tired
of layoffs and competing with hundreds of other people
for a single opening…consider sales. If the job market
in your current industry is stacked against you due to
education, experience or age considerations, why
wouldn’t you check out a career in sales?
Take this
opportunity to check out a career that you never thought
about before. Think about…”The Job Nobody Dreams of.”
If you have any
questions or comments feel free to email me at
bill@thejobnobodydreamsof.com.
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